Hello, I am Dan.
Throughout my career I've turned global support chaos into effortless journeys—melding data fluency with project‑management discipline to lift NPS, tame churn, and keep leadership breathing easier.
About Dan Pereda
With extensive experience in Customer Experience and BPO leadership across the globe, Dan Pereda has seamlessly transitioned into the realm of AI and data. Certified as a CAPM® Project Manager, Dan leverages his comprehensive background to drive innovation and efficiency through AI automation and data analysis. His journey spans the United States, Philippines, India, and Chile, reflecting a commitment to global excellence and transformative leadership.
Dan Pereda
Phone: (609)-891-2021
Email: contact@danpereda.com
Location: New Jersey, USA
About Me
With extensive experience in customer experience and BPO leadership, I have successfully managed teams across the globe, including the US, Philippines, India, and Chile. My CAPM® certification underscores my project management expertise, and my current focus is on leveraging AI and data analytics to drive innovation.
Skills & Expertise
What I Do
Transforming business challenges into AI-powered solutions with measurable results
AI Implementation
Customer health scoring, document intelligence, and predictive analytics with measurable ROI
Process Automation
Streamline operations with intelligent workflows that reduce costs and improve efficiency
Strategic Consulting
Bridge business strategy with technical execution for successful AI adoption